If you notice that your employees are not coming through after following our steps to integrate your accounts please follow these steps:
1.) Ensure the employee box is ticked on the People HR integration panel
2.) Ensure the API check is correct in RotaCloud
Go to Settings>Integrations>PeopleHR and ensure that the API key matches the key on PeopleHR
3.) Allow for 1-2 hours sync time
The integration between PeopleHR and RotaCloud can take up to 2 hours to complete.
If you have followed these steps and are still having issues then please contact us.