If you notice that your employees are not coming through after following our steps to integrate your accounts please follow these steps:

1.) Ensure the employee box is ticked on the People HR integration panel

2.) Ensure the API check is correct in RotaCloud

Go to Settings>Integrations>PeopleHR and ensure that the API key matches the key on PeopleHR

3.) Allow for 1-2 hours sync time

The integration between PeopleHR and RotaCloud can take up to 2 hours to complete.

If you have followed these steps and are still having issues then please contact us.

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