There maybe times in your RotaCloud account that you notice that an employee has been duplicated there are various reasons for this.

1.) Employee entered before integration

It is possible that an employee has been entered before the integration has taken place.  

Employees who are successfully integrated with PeopleHR will look like this:

2.) Incorrectly spelt email addresses

The integration of employees from PeopleHR to RotaCloud works on integrating email addresses, so it is key that you ensure that emails addresses entered in PeopleHR are spelt correct and are the current email that the employees uses.

How do I remove duplicates?

Duplicates can be removed by deleting them directly from RotaCloud. If you are still experiencing issues after doing this then contact our support team.

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