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Customising your notifications
Customising your notifications

How to personalise your notification settings

James Denham avatar
Written by James Denham
Updated over a week ago

RotaCloud allows each individual user to set their own notification preferences. 

To do that, click the Cog icon -> Notifications. You'll see a list of options.

Simply tick the boxes for the notification types you want to receive for each event. From here you can also see all the mobile devices registered to your account, as well as customising how soon before your shift Reminders are sent out.

Clock in reminders

Reminds staff to clock in/out when they have not done so. Admin users can determine the length of time before this is sent out on the Settings page.

Missed clock out notifications

Alerts you when an employee you manage has missed their clock-out. Admin users can determine the length of time before this is sent out on the Settings page.

Swap/unavailability request replies

Alerts you when a Manager or Admin has approved/denied your Swap or Unavailability Request.

Swap/unavailability requests

Notifies you of your staff’s requests for Shift Swaps or Unavailability for you to approve or deny.

Requests from other employees

Notifies you that a colleague has requested that you swap a shift with them.

Leave request replies

Alerts you when a Manager or Admin has approved/denied your Leave Request.

Leave requests

Notifies you of your staff’s requests for Leave for you to approve or deny. You will also be reminded of any pending requests that still need a response.

Missed clock in notifications

Alerts you when an employee you manage has missed their clock-in. Admin users can determine the length of time before this is sent out on the Settings page.

Open shifts claimed

Informs you when an employee has claimed an open shift.

Open shifts available

Notifies you when new open shifts, that you are eligible to work, have been published, and reminds you when there are unclaimed Open Shifts that are still available.

Shift reminders

Reminds you when you have a shift starting soon. The length of the reminder can be customised using the drop-down menu below.

Rota updates

Tells you when new shifts have been added, or when your existing published shifts have been edited or deleted.

Employee accepts your invite

Informs you when a new user has used their invitation email to create a RotaCloud account.

Weekly digest

A weekly update providing information on new starters, holidays, birthdays and more. Admin users can switch this on for the account on the Settings page.

*Not all Notification options may appear for you or apply to you. This is dependent on your Account Type and and/or Manager Permissions.

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