If you’ve enabled Shift Swaps on your RotaCloud account, Employees can request to swap shifts with one another. Once this has been agreed between the two employees, you'll receive a notification. You can click on this notification to be taken straight to the relevant shift on the rota.

You can also view the request by clicking the shift(s) in question on the rota itself. A popup will display allowing you to accept or decline the shift swap.

If you have a pending swap request, the menu button in your RotaCloud app will show with a red marker. Tap the menu icon, then tap ‘Pending requests’ to see all of your outstanding requests for swaps, unavailability and leave.

You can filter out particular types of requests by clicking the filters at the top of the page, or click on the request itself to view it. This will show you more details about the shift, who is picking up the swapped shift, and if another shift is being exchanged in return.

You can approve or deny the request from here, or you can edit the shift itself directly from this page, if needed.

If the request is accepted, it will automatically update the rota and both employees will be notified. A green swap icon will appear on each shift to denote an accepted shift swap.

If the request is declined, both employees will again be notified and the rota will remain the same. A red swap icon will appear on the shift to denote a denied shift swap.

In the Shift Swaps section of your Account Settings page, admins can change the way shift swapping works to suit your business;

Full details of shift swaps, both approved and denied, can be found in a shift’s history.