Leave can be requested by employee level users if enabled in the account settings. This can also be manually added by an Admin or Manager user providing they have the correct permissions. Below are some reasons you may not be able to add leave based on your account type.
Account type or permissions
Admin
As an Admin user, you should always be able to add leave manually for all employees - this includes for yourself.
Manager
As a Manager your ability to manually add leave for yourself and or your employees is determined by an Admin user. If you don't have the option to select an employee to add the leave for and can only request leave for yourself, it is likely that you don't have the correct permissions enabled. Please speak with an Admin on your account for help with this.
Employee
As an employee, you will not be able to manually add leave for yourself. You may be able to make leave requests to your manager, though. If you don't have an option to add leave, please speak with your employer and they can help.
Leave clashes
If you are trying to add leave for a user which clashes with existing leave they have, they system will stop this. You will see a red warning message making you aware and will need to go to the employee's existing leave record and edit or remove it.
Managing Locations (Managers)
For Managers, there are several areas of your account which control what you can see and do. In addition to needing the correct permissions enabled (by an Admin user) you will need to be assigned to manage the correct Locations. Once your 'Locations Managed' have been set up, the permissions you have will apply to all employees assigned to work at the Locations you manage.
Setting not enabled (impacts employees)
If you are an employee and have no option to make a leave request, it is likely that this setting is not enabled by your employer. If you feel this is incorrect, please speak with your manager and they can change this in the account settings.
Not enough left in leave allowance (impacts employees)
If you have tried submitting a leave request but are getting an error that you do not have enough remaining in your allowance, this is because the leave you are requesting exceeds your 'Leave remaining' figure. This setting can be overridden by your manager so, if the leave is urgent, please speak with them and they can advise.
Leave exceeds one year
For both leave requests and manually adding leave, there is currently a limit of one year per leave entry. If your leave exceeds this, you will not be able to request or add it.
Leave embargo or request rule (impacts employees)
Your employer may have set up a leave embargo or leave request rule which is stopping you from submitting requests. If this is the case, they will have added a custom message which will appear when you try to submit leave. This can be overridden by your manager so, if the leave is urgent, please speak with them and they can advise.