RotaCloud will add in your default timezone as London (UK) - however, if you would like to change this to a different timezone or have locations which are in multiple different timezones, you can change this to suit your needs.

Your default account timezone is the timezone all new users will automatically be placed on. An Admin user can change this on desktop if needed by clicking on the cog icon in the top right of your screen to access account settings. From the menu on the left, select 'Company Details' and, under the dropdown 'Time Zone', select your relevant timezone. Once selected, scroll down and click 'Save'.

If you have various sites which operate across different timezones, you can set them up in RotaCloud as separate Locations (separate rotas) which will allow you to assign different timezones. This means you can add shifts to that rotas local time and staff will see them as such.

To change a Location's timezone, go to Click the 'Company' tab at the top of your page and select 'Locations'. Select the Location you'd like to change the timezone for (or click the blue plus to create a new Location) and make your selection under the 'Time Zone' dropdown. Once done, click 'Save' at the bottom of the page and it will be changed for you.

Each user can also change their personal timezone - this is helpful if, for example, you are currently in a different timezone to your staff but would like to see when they are working in your local time.

To do this, click the cog icon in the top right to access your account settings. From the menu on the left, select 'Your Details' and, under the dropdown 'Time Zone', enter your preferred timezone. Scroll down and click 'Save' and your new timezone will be reflected in your account.

A common reason your times may be appearing incorrectly for your shifts is that you are physically in a different timezone to the account default (for example, if the account is set to London but you are currently in Spain). This may be because your device's timezone is overriding RotaCloud and will return to normal when back in the account's default timezone.

A reason your total figures for the week/day etc. could be appearing incorrectly is due to the clocks changing in your account timezone. This will typically add or remove an hour from your total.