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Shift Acknowledgement: How do I know that employees have seen the rota?
Shift Acknowledgement: How do I know that employees have seen the rota?

Using Shift Acknowledgement to make sure your employees have seen their scheduled shifts

James Denham avatar
Written by James Denham
Updated over a week ago

Shift Acknowledgement lets staff inform you that they have seen their upcoming shifts for a particular week. 

Admins can enable this feature by clicking Settings (cog icon) → Account Settings.

Once activated, employees will see an Acknowledge Shifts button appear at the top of their rota each week. 

Employees can click this button to tell you that they have seen their shifts. 

This is then fed through to your Admin view of the rota. 

  • You'll see a green marker next to the employee's name once their shifts have been acknowledged for that week.

  • If an employee has not acknowledged their shifts for a particular week, then a red marker will display.

  • If they acknowledge their shifts, but you make changes to the weekly rota, the marker next to their name will turn yellow, signifying that they have only acknowledged some of their shifts (and haven't seen the changes yet). 

  • The marker will stay yellow until the employee logs in and clicks the acknowledge button again.

It is also worth noting that staff cannot acknowledge shifts that occurred in the past, therefore in these instances no marker will be visible. Once the shift has already started, employees cannot retrospectively go onto the rota and acknowledge all their shifts. 

This helps ensure that the Shift Acknowledgement report in the Reports section of RotaCloud is as accurate as possible.

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