If your employer has enabled Shift Acknowledgement, you will be required to complete this step when new shifts are added for you. This confirms to your employer that you have seen the shifts they have assigned to you but you can still request shift swaps and request to drop them (if enabled by your employer). There are a couple of ways to acknowledge shifts - on the app, and on a desktop.

If you are required to acknowledge, when you have been given new shifts, you will be presented with a pop-up of them the next time you log into the app. This will show you the new shifts including the Role, Location, and break. Once you've had a look through them, simply tap the 'Acknowledge Shifts' button at the bottom of the page.

To Acknowledge your shifts on a desktop, head to the Rotas tab. If your employer has enabled shift acknowledgement, when you have been given new shifts, you will see a green button at the top of the page that says 'Acknowledge Shifts'. Click this to confirm you have seen your shifts for that week.

You will also see a coloured marker in the box containing your name - if you have acknowledged all your shifts that week, it will be green, if you have some shifts acknowledged and some not, it will be amber, and if you haven't yet acknowledged any of the shifts that week, it will be red.