Shift Drops allow you to request to not work a shift you've been assigned. If approved by your manager, the shift will then be removed from your rota.
This setting needs to be enabled by your employer so may not be available to you.
Requesting a Shift Drop on the app
To request to drop a shift on the app, navigate to the Rotas tab or Shifts tab at the bottom of the screen and find the shift you'd like to drop.
Tap on the shift, then tap the three dots in the top right corner of the screen. You can then select 'Ask to drop shift'.
You can add an optional message which your manager will receive when they view your request and can tap 'Submit request'.
To ensure you're notified of the response to your drop request, you can enable the 'Swap / drop request replies' notification in your settings.
Requesting a Shift Drop on desktop
To request to drop one of your shifts, simply go to the Rotas tab and tap on the shift you'd like to give up. If the your employer allows you to, you can then click the option 'Drop Shift'.
You can then choose to add an optional message to your manager and click 'Request Shift Drop'. To ensure you're notified of the response to your drop request, you can enable the 'Swap / drop request replies' notification in your settings.
To learn more about requesting shift swaps, click here.