You can view your shifts both in the RotaCloud app and by visiting our website. Simply log in and follow the steps below.
Rotas Tab on the App
To view yours and your colleagues'* shifts in the app, tap the Rotas tab at the bottom of your screen. You'll then see a list of all upcoming shifts for that Location. The shifts cards will contain the times of the shift, the Location, Role, break length, and shift notes (which, if present, will be indicated by a speech bubble icon).
To change the Location, tap the dropdown in the top left of your screen and select the Location you'd like and to change the day you can tap the arrows either side of the date at the top of the screen or tap on the calendar to select a specific date.
The Rotas tab also allows you to see shifts in a grid format. To view this, tap the grid icon in the top left. You can then scroll up/down to view additional employees and sideways to move through the days. Tapping the grid again will take you back to the list view.
Shifts Tab on the App
The Shifts tab will show you only your shifts and any open shifts you are able to claim. This will show you the Location, Role, break length, and shift notes and each shift card can be tapped to expand. Scrolling up or down will show you additional dates.
If you can see an Open Shift on this list, simply tap on it to see details and tap on it again if you'd like to claim it.
On Desktop
The Rotas page shows each of the rotas you have been assigned to. If you are assigned to more than one rota (also known as a location) you can view them in the top left corner. Click the drop-down menu to navigate between them.
Using the date selector at the top of the page, you can navigate between weeks - you can also do this using the arrow keys on your keyboard.
Staff names are listed down the left-hand side of each rota with your name appearing at the top.
Shifts have a start time and end time and there may also be a role listed which specifies your job or task for that shift.
Receiving shifts by text message (SMS)
If you have SMS notifications on your account, in addition to being notified when new shifts are added, you can find out when your next shift is by texting 'shift' to 07488 881444 (or replying 'shift' to a notification text message you have received from RotaCloud).
To do this, your employer will need to have SMS notifications on your account and you will need to have verified your phone number (see below).
*Your employer may not allow you to view your colleagues' shifts.
Please be aware your employer must have SMS notifications enabled for you to receive text messages and you number will need to be verified. To learn how to verify your phone number, click here.